Policies & Memberships

Shipping & Returns

The following shipping info applies to our in-stock items only. If your order is processed directly through our distributor, applicable shipping options and charges will be shown at checkout.

Domestic Shipping:

  • US Post - $6.00 for your first item, $.50 for each additional item. Shipping times vary by location.
  • UPS Ground - $8.00 for your first item, $.50 for each additional item. Shipping times vary by location. UPS guarantees delivery anywhere in the Continental United States within 5 business days.
  • UPS 2nd Day Shipping - $20.00 for your first item, $.50 for each additional item.
  • UPS Next Day Shipping - $30.00 for your first item, $.50 for each additional item.

*Gift Cards ship for free.

International Shipping:

International shipments are sent via United States Postal Service.

  • Note: The following rates are not guaranteed. We will confirm international shipping rates via email after receiving your order.
  • Priority (6-10 business days): $20 for the first item; $2 for each additional item.
  • Express (3-5 business days): $28 for the first item; $3 for each additional item.

Returns:

For online purchases, we accept returns in resaleable condition within 30 days of shipment. Customers requesting a refund are responsible for return shipping.

Please contact customer service if you need to return an item:

books@bankstreet.edu

For items purchased in-store, we accept returns in resaleable condition within 30 days of purchase, for store credit only.

Book Club

Register now to join our Book Club and start saving!

Registered users earn a 10% credit on every children's book they buy, online or at the store.

The credits can be used to purchase anything in the store, and can be used online or at our Upper West Side location.

Coupons are issued after every 12th book purchased.

Upcoming Events

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